A few weeks ago I ran a webinar on 'How to be assertive without appearing aggressive', and had some great feedback. I thought I'd share my top tips with you.
Assertiveness is: the ability to say what you think or feel, or to say what you need, while respecting yourself and respecting the other person.
This is the co-operative approach, looking for a win- win situation
My Top Tips:
ü Remember you have a choice










